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Our Promise

REFUND AND CANCELLATION POLICY

Last Updated:August 16, 2025

Refund Policy

We are committed to client satisfaction and offer refunds under the following conditions:

Eligible for Full Refund:

• Project not started within 7 days of advance payment

• Failure to deliver services as per agreed specifications

• Technical issues from our end preventing service delivery

Eligible for Partial Refund:

• Project cancellation after work has commenced (refund based on work completed)

• Mutual agreement to terminate the project

Not Eligible for Refund:

• Change in client requirements after project commencement

• Cancellation due to client's inability to provide required materials

• Completed projects that meet agreed specifications

Cancellation Policy

Client-Initiated Cancellation:

• Can be done within 24 hours of project initiation with full refund

• After 24 hours, cancellation charges may apply based on work completed

• Written notice required for all cancellations

Abaqas.in-Initiated Cancellation:

• Full refund will be provided

• May occur due to resource constraints or force majeure events

Refund Process

1. Request: Submit refund request to support@abaqas.in with reason

2. Review: We will review the request within 2 business days

3. Processing: Approved refunds will be credited within 5-7 business days

4. Method: Refunds will be processed through the same payment method used for the original transaction

Dispute Resolution

In case of disputes:

1. Contact our support team first

2. We will attempt to resolve within 7 business days

3. If unresolved, disputes will be handled as per Terms and Conditions

Contact for Refunds

• Email: support@abaqas.in

• Phone: 9539102734

• Address: Aikkarappadi, Malappuram, Kerala, India - 673637